GENERAL TERMS OF USE
1. Subject to the GENERAL TERMS OF USE
The GENERAL TERMS OF USE of the online store
www.avtochasti-lada.bg set out the terms and conditions for use of the above
mentioned online store and the agreement between the seller and the customer
for sale through www.avtochasti-lada.bg.
2. Owner of www.avtochasti-lada.bg
www.avtochasti-lada.bg is owned by
"NAR" Ltd. - Authorized importer of original Russian spare parts produced
by AVTOVAZ, representative of the LADA brand and official representative of JSC
AVTOVAZ on the territory of Republic of
Bulgaria.
NAR Ltd is
a limited liability company with registered office and correspondence address
Bulgaria, Haskovo, 69 Saedinenie Blvd., with UIC 126634404, VAT registration
number: BG126634404 and MOL Muzafer Ramadan.
NAR Ltd administers the online store
www.avtochasti-lada.bg.
You can contact NAR Ltd at the address above, via
email at orders@avtochasti-lada.bg or by calling +359879448845.
3. Definitions
The seller is NAR Ltd, offering original Russian
spare parts direct import from JSC AVTOVAZ.
Buyer is any person over the age of 18 who has contracted
a distance sales through www.avtochasti-lada.bg, regardless of whether that
person is an individual or a company.
Customer is any person, including a private or
legal person, who uses the online store www.avtochasti-lada.bg, browsing it,
ordering through it, purchasing and / or returning goods purchased from it.
Profile is a section in the online store
www.avtochasti-lada.bg, which consists of e-mail, password, name, phone and
delivery address. The account allows the customer to place an order and buy
goods accordingly, as well as to track the history of their actions concerning
www.avtochasti-lada.bg
An order is an electronic document that serves the
customer to request and purchase goods from www.avtochasti-lada.bg.
The product (s) is / are any goods that are
published in the online store www.avtochasti-lada.bg and are subject of a
distance sale contract concluded between the trader "NAR" Ltd and the
buyer.
A contract is a distance contract of sale between
the seller and the buyer, for the purchase of goods through the online store
www.avtochasti-lada.bg. These General Terms and Conditions of Use of
www.avtochasti-lada.bg are an integral part of this Agreement.
4.General provisions
General terms and conditions of
www.avtochasti-lada.bg are obligatory for the customers using the online store.
They can be changed unilaterally by www.avtochasti-lada.bg, with any change
coming into effect immediately upon its publication in the online store. It is
the client's responsibility and have the obligation to monitor these changes.
The use of www.avtochasti-lada.bg means that the
client has carefully read the GENERAL TERMS, acquainted them and agreed to
abide them.
The prices, descriptions and images of the
products described on www.avtochasti-lada.bg are subject of change at any time.
For technical reasons, there may be errors in the description and spelling of
prices.
All goods are sold until there is any on stock,
without the required stock being explicitly announced in the online store.
5. Conclusion of contract
By placing an order through
www.avtochasti-lada.bg, the customer declares his / her wish to buy goods from
the online store. Orders can also be made by phone.
For every order registered in the system, the
system of www.avtochasti-lada.bg sends
to the client an automatic notification of the accepted order. This automatic
notification does not imply acceptance, confirmation or in any way a commitment
to fulfill the order. In addition to automatic notification, the customer is
also notified by telephone.
The Seller reserves the right to not partially or
fully deliver the order due to the unavailability of good, lack of quantities
or other reasons, and the customer is notified by phone.
The distance sales contract between the seller and
the buyer is considered to have been concluded at the time of receipt by the
customer of a call confirming his order.
6.Intellectual property
The information, descriptions and texts in this site are subject of copyright.
The use of any part of the information specified
on the site is not permitted without the explicit consent of the administrators
of www.avtochasti-lada.bg.
The site www.avtochasti-lada.bg has the right to
use the LADA logo and trade name.
7. Responsibility
www.avtochasti-lada.bg is not responsible for fauls,
damages and lost benefits as a result of the assembly / dismantling of spare
parts purchased from the site, which are performed by unauthorized persons and
non-specialists.
8.Orders
The customer is obliged to provide correct, accurate and complete information
for the execution of his order. When submitting the order, the customer agrees representative
of www.avtochasti-lada.bg to contact him in connection with the order.
The seller has the right to cancel the order made by the customer after
notifying him. In this case, neither party is responsible and has no subsequent
obligations.
9. Return of goods
When returning the goods, the returned goods must be in original commercial
packaging, without any trace of use or distortion of the overall shape and commercial
appearance.
The return of the goods is at the expense of the customer, with the option of
inspection and test in the office of the courier.
The return of the goods should be addressed to
Econt office from which it was shipped.
Return of the product is requested by sending a completed return form
(http://www.avtochasti-lada.bg/index.php?route=account/return/add), which is
reviewed and approved by a representative of www.avtochasti-lada.bg lada.bg.
Return request can be completed within 3 days of delivery date. Requests for
return of goods sent after this deadline will not be accepted. Completing a
return request is a prerequisite for accepting the goods back.
Return of the value of paid goods or replacement of goods is made only after
checking the returned parts by representative of the site and finding no damage
or marks on the goods. Refunds for payments made with bank transfer are made within 14 days after the
goods are received and inspected.
10.Goods that cannot be returned
Cannot be returned:
-spare parts that have been installed and dismantled
- partly with defective overall shape and commercial appearance
- damaged or replaced auto parts
-auto parts that do not have any signature deliberately left by the merchant
-defective because of poor quality installation or as a result of installation
by unauthorized persons
11.Privacy
The customer agrees that all the data that he has provided to
www.avtochasti-lada.bg will be used to maintain his account, when sending the
requested goods and respectively to fulfill the orders and invoicing.
The customer expressly agrees that the information provided by him shall be
used by courier companies in connection with the direct execution of the order
made by him and / or state and municipal authorities, if such authorities
explicitly request this information in connection with the fulfillment of their
obligations.
By submitting his data, the customer expressly agrees that this data should be
stored, processed and used by NAR Ltd in the role of owner of
www.avtochasti-lada.bg, a company registered in the Electronic Register of
Personal Data Administrators with identification number 12159 .
12.Prices and payment
Prices at www.avtochasti-lada.bg are in BGN (Bulgarian levs), final prices,
including all duties, taxes and levies. Prices are with VAT and below the price
with value added tax in brackets is the price without this tax marked as
follows: "/ Price excluding VAT: ............. BGN / '
Payments for the orders are accepted only in advanced, by bank transfer.
It is customer's obligation to provide the necessary information for issuing an
invoice (company name, MOL, bulstat, tax number, company registration address)
as soon as the order is placed. The information can be entered in the
"Directions" field. An order that does not explicitly provide company
invoice information is sent with an invoice to the name of the individual who
placed the order.
www.avtochasti-lada.bg is not responsible for wrongly submitted billing
information.
The Customer is responsible for updating the billing information in case of any
change.
13.Delivery
The delivery of the goods is at the expense of the customer. The value of the
delivery is calculated separately when the bill of lading is completed.
Delivery cost depends on the weight and dimensions of the goods ordered and is
determined by the courier company itself. The online store
www.avtochasti-lada.bg is not responsible for changing the rates for courier
services of courier companies.
It is possible to personally receive the goods ordered from a warehouse in
Sofia, Druzhba 1, Amsterdam 3.
www.avtochasti-lada.bg uses the services of the courier company ECONT.
Deliveries are made from office to office of the courier company.
14.Delivery time
For parts available at a warehouse in Sofia:
For payments for orders made by 5:00 p.m., the goods are shipped within the same business day, and the delivery is made within the next business day. For payments made after 5:00 p.m., the order will be shipped within the next business day. For orders
made on weekends or holidays, the shipment of the ordered parts is made on the
first working day after the order.
For parts available in a warehouse in Haskovo: orders are dispatched within 3
working days of receipt of the order.
Information on the availability of warehouses and on which warehouse the order
will be executed, the client receives upon confirmation by phone from a
representative of www.avtochasti-lada.bg
For goods with out of stock information about the shortest delivery time from JSC
AVTOVAZ is provided.
15.Processing of personal data
NAR Ltd. as the owner of www.avtochasti-lada.bg is registered in the Electronic
Register of Controllers of Personal Data with identification number 12159.
NAR Ltd. undertakes to conscientiously store the data provided by the client in
connection with its orders and not to disclose it to third parties, unless an
explicit request from public authorities for the provision of this information
is received.
Customer data is collected solely in connection with their orders, invoicing,
dispatch of the goods requested and overall execution of the orders placed.
By registering an account, the customer unconditionally accepts his data to be
used by NAR Ltd. and declares that he agrees the company to store, use and process
such data.
By accepting the terms and conditions, the customer is considered informed and
aware of these terms and conditions.
Each customer has the right to change his / her personal data by sending a
written application with his / her own signature and date to: 69, Saedinenie
Blvd., for "NAR" Ltd.